GDPR Compliance

Privacy is a core value at Vertical 3D Tech. We process personal data lawfully, fairly, and transparently, and only for clear business purposes related to our 3D production services, client communication, and website operations.

We apply appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or alteration.

Depending on how you interact with us, we may collect the following personal data:

• Full name
• Company or organization name
• Email address
• Phone number
• Billing and invoicing information
• Country or region
• Job title or role
• Browser and device information
• IP address and approximate location
• Project files, briefs, references, and related materials you share with us

Under GDPR, we process personal data only when we have a valid legal basis, including:

We use personal data to:

• Respond to inquiries and provide project estimates or consultations
• Deliver 3D modeling, CGI, animation, AR, and related production services
• Manage client relationships, project communication, and support
• Process payments and maintain billing records
• Improve our website, workflows, and customer experience
• Send service-related updates and, where permitted, relevant marketing communications
• Meet legal, security, and compliance obligations

Client project materials — including designs, CAD files, product references, brand assets, and work-in-progress — are treated as confidential. We use them solely to deliver the agreed services unless you provide written permission for broader use.

Access is limited to team members who need the information to complete the work.

We retain personal and project-related data only for as long as necessary to fulfill the purposes described on this page, meet contractual requirements, resolve disputes, and comply with legal or accounting obligations. When data is no longer required, we delete or anonymize it where reasonably practicable.

If GDPR applies to you, you may have the following rights regarding your personal data:

• Right of access — request a copy of the personal data we hold about you
• Right to rectification — ask us to correct inaccurate or incomplete data
• Right to erasure — request deletion of your data in certain circumstances (the “right to be forgotten”)
• Right to restriction of processing — ask us to limit how we use your data
• Right to data portability — receive your data in a structured, commonly used format where applicable
• Right to object — object to processing based on legitimate interests or for direct marketing
• Right to withdraw consent — where processing is based on consent
• Right to lodge a complaint — with your local supervisory authority

Our website may use cookies and similar technologies to remember preferences, measure traffic, and understand how visitors use our pages. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We may use trusted third-party providers to support our operations. These may include services for:

• Hosting and cloud infrastructure
• Email and communications
• Website analytics
• Payments and invoicing
• CRM and project management

We work with clients and service providers globally. Personal data may be processed in India and in other countries outside the European Economic Area (EEA). Where required, we take appropriate steps to protect transferred data in line with applicable data protection laws.

We implement technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration. These may include access controls, secure storage practices, and internal process safeguards.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

We may update this GDPR Compliance page from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page. Continued use of our website or services after changes are posted constitutes acceptance of the updated information.

If you have questions about this GDPR Compliance page or want to exercise your data protection rights, please contact us: