Privacy Policy

Vertical 3D Tech Private Limited (“Vertical 3D Tech”, “we”, “us”, or “our”) is a 3D content production company specializing in 3D modeling, CGI rendering, animation, AR-ready assets, and related digital experiences for ecommerce, manufacturing, and brand clients worldwide.

This Privacy Policy explains how we collect, use, store, and protect personal and business information when you visit our website, contact us, or engage our services.

Depending on how you interact with us, we may collect the following categories of information:

• Contact details such as your name, email address, phone number, company name, and job title
• Project-related information you share with us, including briefs, references, CAD files, product images, and technical requirements
• Communication records from emails, forms, discovery calls, and support conversations
• Website usage data such as IP address, browser type, device information, pages visited, and approximate location (through analytics tools)
• Billing and invoicing details required to process payments and maintain commercial records

We use the information we collect to:

• Respond to inquiries and provide project estimates or consultations
• Deliver 3D modeling, rendering, animation, AR, and related production services
• Manage client relationships, project communication, and support
• Improve our website, services, workflows, and customer experience
• Send service-related updates and, where permitted, relevant marketing communications
• Meet legal, accounting, security, and compliance obligations

We treat client project materials as confidential. Assets, references, source files, and work-in-progress shared with us are used solely to deliver the agreed services, unless you provide written permission for broader use.

Our team follows internal access controls so that project data is available only to personnel who need it to complete the work.

Unless otherwise agreed in a written contract, finished deliverables created for a client are licensed or transferred according to the terms of that engagement.

Vertical 3D Tech retains ownership of its underlying methods, tools, pipelines, templates, and proprietary production systems. Pre-existing materials, third-party assets, and software licenses remain subject to their original terms.

With client approval, we may showcase completed work in our portfolio, website, case studies, social channels, and marketing materials. If a project is under NDA or you request that work remain private, we will not publish it without consent.

Our website may use cookies and similar technologies to remember preferences, measure traffic, and understand how visitors use our pages. Analytics tools may collect anonymized or aggregated usage information.

You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

We do not sell personal information. We may share information only when necessary with:

• Trusted service providers who support hosting, email, analytics, payments, or operations under appropriate confidentiality obligations
• Professional advisors such as legal or accounting partners when required
• Authorities when disclosure is required by law, regulation, or valid legal process
• Business successors in the event of a merger, acquisition, or reorganization, subject to this Privacy Policy

We implement technical and organizational measures designed to protect information against unauthorized access, loss, misuse, or alteration. These measures may include access controls, secure storage practices, and internal process safeguards.

No method of transmission or storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.

We retain personal and project-related information only for as long as needed to fulfill the purposes described in this policy, meet contractual requirements, resolve disputes, and comply with legal or accounting obligations. When information is no longer required, we delete or anonymize it where reasonably practicable.

We work with clients globally. Information you provide may be processed in India and in other jurisdictions where our team or service providers operate. By using our website or services, you understand that your information may be transferred to and processed in countries that may have different data protection laws from your own.

Subject to applicable law, you may have the right to request access to, correction of, or deletion of personal information we hold about you. You may also object to or request restriction of certain processing, and withdraw consent where processing is based on consent.

To exercise these rights, contact us using the details below. We may need to verify your identity before responding to a request.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. The updated version will be posted on this page with a revised effective date. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, please contact us: